Terms of service

PLEASE READ THE TERMS OF USE CAREFULLY BEFORE ACCESSING THE “SITE” OR USING ANY PART OF THE SITE OR “SERVICE” (BOTH AS DEFINED BELOW).

Conditions

By visiting the Site and/or using or accessing the Services, you (“User” or “You”) agree to be bound by these Terms of Use and the Privacy Policy of AVS Electronic Services, LLC (DBA: Mobitechxpress), which are incorporated herein by reference. These Terms of Use apply to all users of the Service, including visitors and members, as well as users who contribute content, information, and other materials or services on the Site. If you do not unconditionally agree to all of the terms and conditions of the Terms of Use, you do not have the right to use the Site or the Services. Mobitechxpress’s acceptance is expressly conditioned upon your assent to all the terms and conditions of this agreement. Your continued use of or access to the Site and/or Services shall be deemed acceptance of these Terms of Use.

Acceptance of Terms

These Terms and Conditions govern your use of the mobitechxpress.com website (the “Site”) and the services available on or through the Site (the “Service”). The Service is owned and operated by AVS Electronic Services, LLC (DBA: Mobitechxpress). The Service is offered subject to acceptance of and compliance with all of the terms, conditions, policies, and procedures set forth herein, as well as any other operating rules or guidelines published on the Site by Mobitechxpress.

The Service is available only to individuals who are at least 18 years old, or emancipated minors, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. The Site is not intended for children under the age of 13. If you are under 13 years of age, please do not use the Site. Mobitechxpress may, at its sole discretion, refuse to offer the Service to any person or entity and may change its eligibility criteria at any time.

Mobitechxpress reserves the right, at its sole discretion, to modify or replace any of these Terms of Use at any time. The modified Terms of Use will be posted on the Site, and if permitted, an email notification will be sent to you regarding the changes. It is your responsibility to review these Terms periodically for any modifications. Your continued use of the Service after the posting or notification of any changes to these Terms of Use constitutes your acceptance of those changes.

User-Generated Content

You retain ownership of any content you submit to the Site, such as reviews or comments. However, by submitting such content, you grant Mobitechxpress a non-exclusive, worldwide, royalty-free license to use, modify, publish, or distribute that content in connection with the operation of the Site or the Services. You further agree that your content will not infringe upon the rights of any third party and complies with all applicable laws.

User Responsibility for Account Security

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account, whether or not you authorized them.

Indemnification

You agree to indemnify, defend, and hold harmless Mobitechxpress, its officers, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of the Site or Services, your violation of these Terms of Service, or your infringement of any intellectual property or other rights of any person or entity.

Third-Party Links and Content

The Site may contain links to third-party websites or content that is not owned or controlled by Mobitechxpress. Mobitechxpress does not endorse or assume responsibility for any third-party websites or content. By using the Site, you acknowledge that Mobitechxpress is not liable for any damages or losses caused by third-party websites.

Mandatory Arbitration & Waiver of Jury Trial

This agreement contains a mandatory arbitration provision, requiring that any dispute arising out of the use of the Services be resolved exclusively by arbitration before a single arbitrator. Additionally, this agreement includes a waiver of the right to a jury trial or participation in any class action. If you do not agree to these terms, you may not use our Services.

Limitation of Liability

To the maximum extent permitted by law, Mobitechxpress, its affiliates, and its employees will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Site, Services, or any other content, whether or not Mobitechxpress was aware of or should have been aware of the possibility of such damages. In no event will Mobitechxpress’s total liability to you exceed the amount paid by you, if any, for using the Service.

Force Majeure

Mobitechxpress shall not be liable for any delay or failure in performance under these Terms of Service due to any cause beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, labor disputes, government actions, or natural disasters.

Repair Authorization

By accepting the Service, you authorize Mobitechxpress technicians to perform repair work on your electronic device. You acknowledge that while Mobitechxpress technicians are trained to work on electronic devices, Mobitechxpress is not an authorized service provider. You agree to release, indemnify, and hold AVS Electronic Services, LLC (DBA: Mobitechxpress) harmless from any claims or damages arising from the repair work performed, except in cases of gross negligence by Mobitechxpress agents or technicians.

Abandonment of Devices

Mobitechxpress will contact you when your device is ready for pickup upon completion of services. You acknowledge that if you fail to pick up your device or make arrangements for its return within sixty (60) days (or any longer period required by Texas law) following the completion of services, your device will be deemed abandoned and will become the property of Mobitechxpress. Mobitechxpress may dispose of or otherwise utilize the abandoned property at its discretion, including selling the property to recoup administrative and repair costs, in accordance with applicable law.

Termination

These Terms of Service are effective unless and until terminated by either you or Mobitechxpress. You may terminate these Terms at any time by notifying Mobitechxpress that you no longer wish to use the Services or by ceasing use of the Site. Mobitechxpress may terminate this agreement at any time, with or without notice, if we determine, in our sole discretion, that you have failed to comply with any term or provision of these Terms of Service. Termination does not affect any obligations or liabilities incurred prior to the termination date.

Pricing, Quotes, and Estimates

Prices for services are subject to change. Quotes or estimates may vary based on geographic location, service type, or other factors. Mobitechxpress does not guarantee any price and may adjust its prices as necessary. Customers may be responsible for shipping, handling, and courier fees related to the services.

Repair Price and Part Quality

Our repair pricing may vary depending on the type of parts used. We typically use aftermarket parts that meet or exceed the quality of original components but are offered at a more affordable price. If requested, remanufactured or OEM (Original Equipment Manufacturer) parts may be available, but their price will be higher and subject to availability. Mobitechxpress does not maintain an inventory of OEM parts, and such parts may require 2 to 5 business days for delivery.

beat price
we can beat any price

Mobitechxpress offers a 5% Best Price Guarantee. If you find a lower price for the same product, we will beat it by 5%. This guarantee applies only to the following:

Included:

  • Advertised prices from U.S. domestic retailers (in-store and online)
  • Final price, including all taxes and shipping fees
  • Exact-match, new, factory-sealed products with a manufacturer’s warranty
  • Stocked items available for immediate shipment or installation

Excluded:

  • Overseas retailers or websites
  • Liquidation sales, misprints, commercial quantities, coupons, discount codes, or cash-back offers
  • Marketplaces like eBay, Facebook, and Amazon
  • Grey-market imports without a U.S. manufacturer’s warranty

Copyright,Trademarks & Affiliation

Unless otherwise noted, all content on this Site, including but not limited to logos, trademarks, and text, is copyrighted by Mobitechxpress (© 2025). All rights reserved. Mobitechxpress trademarks and service marks, as well as any logos or brand features owned by Mobitechxpress, are proprietary and protected by law. Unauthorized reproduction, distribution, or use of this content is prohibited unless expressly authorized by Mobitechxpress.

Mobitechxpress is an independent service provider and is not affiliated with Apple Inc., Samsung, or Google. Any mention of iPhone, iPod, iPad, or similar trademarks is for identification purposes only. Mobitechxpress is not associated with these companies and is not authorized to perform repairs on their behalf.

Repaired Parts or Device Ownership

Unless otherwise required by Texas law, all replaced parts, components, or devices become the property of Mobitechxpress. You waive all rights to the replaced parts or devices, and Mobitechxpress may dispose of or use them as it sees fit, subject to applicable laws.

Notice: On iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max devices or newest version will show an ‘Important Display Message’  if the phone detects that the screen or battery is a non-genuine replacement. The message in a new support note that explains how a non-genuine display can impact certain functions and why it’s taking an approach that doesn’t stop owners from using the device but could affect future servicing. If a display isn’t genuine the Important Display Message appears on the lock screen for four days and in the Settings app for 15 days. These notifications don’t affect the owner’s ability to use their display, 

By authorize Mobitechxpress to replace the screen or battery of your iPhone 11 or newest, you assume all responsibility for any malfunction such as color, resolution or any other difference from the OEM screen (or battery) caused by the installation of a Non-OEM. The replacement of your screen or battery is at your own risk. Mobitechxpress is not responsible for any damage / malfunction of your device that you may encounter after replace it. In the event that “You” request and “We” authorize that the OEM (original) screen or battery be installed back, you agree to pay a 25% of restocking fee of the repair cost.

Manufacture Warranty

Repairs performed by Mobitechxpress may void any manufacturer warranty, especially on iOS devices. Mobitechxpress does not assume liability for voided manufacturer warranties but may offer its own warranty on parts and services provided.

Limited Warranty

Mobitechxpress offers a 30-day limited warranty on parts and services performed. If a part provided by Mobitechxpress is found to be defective, it will be repaired or replaced free of charge. This warranty does not cover damage resulting from mishandling, water exposure, improper use, unauthorized repairs, or modifications. The warranty is void if there is evidence of tampering or damage due to misuse or environmental factors.

Updates To The Term of service Policy

MobileTechXpress reserves the right to update this term of service policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

Effective Date: 01/05/2025 Rev. 1.1

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