Mail-In Electronic Repair
Our Mail-In Repair Service provides a fast, secure, and hassle-free nationwide solution for your device repair needs.
Simply book your virtual intake appointment below, follow the shipping instructions, and let our expert technicians handle the rest.
Once your repair is complete, we'll securely ship your device back to your door.
Book your appointment today for a seamless repair experience.
Our Mail-In repair services!
- for iPhone, iPad, Android and More!
Mail-In Repair Instructions:
Step 1: Book Your Intake Appointment & Pay the Diagnostic Fee
- Schedule your Mail-In Repair appointment using the booking calendar below to reserve technician bench time.
- Pay the Mail-In Processing & Diagnostic Fee of $69.99 per device (non-refundable).
During checkout, provide:
- Device make and model
- Serial number (if available)
- A detailed description of the issue
- Before shipping, take clear photos of the front and back of your device for your records.
Step 2: Package & Ship Your Device
- Place your device in a sturdy shipping box with adequate protection, such as bubble wrap or packing peanuts.
- Do not ship devices in padded paper envelopes, as they do not provide sufficient protection.
Include a note inside the package with:
- Your full name
- Phone number
- Email address
- Square Appointment Date and/or Appointment ID
- Seal the package securely, attach your shipping label, and ship it using your preferred carrier (USPS, UPS, or FedEx).
Ship To:
MobitechXpress
Attn: Mail-In Division
12218 Jones Rd, Suite C
Houston, TX 77070
Important: We strongly recommend purchasing Signature Confirmation and shipping insurance when sending your package.After shipping, email your tracking number to support@mobitechxpress.com so we can monitor your package during transit.
Step 3: Diagnostics & Repair Approval
- Once your package arrives, we will notify you by email or text message confirming that it has been safely received.
- Our technicians will perform a comprehensive diagnostic evaluation and determine the required repair.
We will contact you with: Our findings
- The recommended repair
- A detailed repair estimate
- If you approve the repair, a secure Square Invoice will be emailed to you for payment.
Final repair quotes include:
- Replacement parts (if required)
- Professional labor
- Applicable local taxes
- Secure return shipping
Step 4: Secure Return Shipping
- After your repair is completed, your device undergoes thorough quality testing before shipment.
- Once your package has been shipped, you will automatically receive an email with tracking information.
- For your protection, all return shipments require a signature upon delivery.
Your repaired device will typically arrive within 3–5 business days after the repair has been completed and payment has been received.
Why Trust Our Mobile Repair Services?
Opting for MobitechXpress ensures:
Expert Technicians: Our team comprises certified professionals with extensive experience in electronic repairs.
- Quick Turnaround: We prioritize timely repairs to minimize inconvenience for our customers.
- Competitive Pricing: We offer affordable repair solutions without compromising on quality.
- Customer Satisfaction: Our commitment to excellence is reflected in our customer reviews and repeat clientele.
At MobitechXpress, we provide fast, reliable repairs for smartphones, tablets, computers, game consoles, and TVs—ensuring quality fixes and minimal downtime to keep your devices running smoothly.
Smartphones and tablets are essential for communication, work, and entertainment. If you’re dealing with cracked screens, battery problems, or software glitches, our technicians offer same-day repairs to get your device working again in no time.
A slow or malfunctioning laptop or desktop can disrupt productivity. Our team handles broken screens, hardware malfunctions, software crashes, and performance issues to restore your device’s efficiency.
Nothing is more frustrating than a malfunctioning gaming console. Experiencing connectivity problems, disk drive failures, or overheating with your console? Our experienced technicians will restore your system promptly, ensuring you can resume gaming without delay.
Is your TV not turning on, showing distorted images, or having sound problems? We provide expert TV repair services, ensuring you enjoy your favorite shows and movies without disruptions.
Choose MobitechXpress for certified technicians, same-day repairs, affordable pricing, convenient mail-in or in-store service, and repair warranties—keeping your devices running smoothly with peace of mind.